Service cancellation or modification
You may modify or cancel your reservation.
However, you can do so only 24 hours before your appointment, without any cancellation fee.
– If your cancellation or modification occurs less than 24 hours and more than 8 hours before your appointment, we will charge you 50% of the price of your service.
– If this modification or cancellation is made less than 8 hours before your appointment, we will charge you 100% of your service.
Should you arrive late at your appointment, you will have to pay your service price in total, even though the time initially allocated to your service will be reduced according to your minutes late.
To modify or cancel your reservation, please contact us at (514) 778-7646 or send us an e-mail at firstname.lastname@example.org.